About Us We are an AI customer service company on a mission to make customer service extraordinary for everyone. We set a new standard of quality at scale, enabling enterprise companies to deliver instant, proactive, and effortless experiences. As an AI transformation platform and partner, we combine strategic expertise with powerful AI agent technology to accelerate business maturity. Established in 2016, our Canadian-based company has powered billions of interactions for global brands, backed by over $250M in funding from top-tier investors.
About You
- Experience: 5+ years of Account Executive experience selling B2B SaaS solutions into Enterprise accounts (1,000+ employees).
- Track Record: Proven history of meeting and exceeding quotas with a strong ability to prospect and build pipeline.
- Sales Acumen: Expert at navigating complex sales cycles and selling directly to C-Level executives.
- Mindset: You thrive in fast-paced environments, possess executive presence, and are a dedicated team player.
- Bonus: Prior experience in customer service automation or Generative AI sales is highly preferred.
- Travel: Willingness to travel for client visits as needed.
Outcomes
- Own the end-to-end sales motion for Enterprise accounts across Canada and the US.
- Manage expansion opportunities within your existing customer base.
- Develop and execute a territory plan to achieve net-new business quotas.
- Collaborate with Customer Solutions Consultants for impactful product demonstrations.
- Accurately forecast quarterly results for Sales Leadership.
Benefits & Perks
- Time Off: Unlimited vacation policy.
- Health: Comprehensive health, dental, vision, and travel insurance.
- Well-being: Wellness account and Employee & Family Assistance Plan.
- Flexibility: Remote-first culture with flexible schedules and a home-office budget.
- Growth: Dedicated Learning & Development budget and hands-on experience with cutting-edge LLMs and AI tools.